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Every piece of art we make is fully customized and handmade drawn by our artists! This is why, whether you chose a digital product or a physical one, it's still handmade! So please keep in mind that it takes time to process your order.
Digital Portraits: Our average delivery times is currently 3-7 Days via Email.
* Revisions will delay the delivery timeframe of the final image
Printed Items: Our average delivery times are about 7-14 business Days After your order is placed.
* If you ask for a revision, it will delay this entire process by a few days.
*PLEASE NOTE: Shipping may be impacted by carrier delays.
If there are revisions requests or order issues involved (missing order details, missing payment for additional characters, missing photos, etc) it will delay the processing total time.
- International Customers are responsible for paying customs duties/taxes/VAT to their individual governments when the product arrives at their destination country.
For International Orders please allow some extra time since orders frequently get held up in Customs. This is no fault of ours or the shipping company. This is up to each individual country's government.
- We DO NOT offer refunds for any reason while products are IN TRANSIT.
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