REVISIONS

Revisions

Will I be charged for changes to my order after it's been made?

You have 2 free revisions, so it will be no charge for it if they do not consist in major changes that were not specified on the order notes.

We will charge our customers on the first revision if there are any major changes.

Major changes include outfit changes, anime style changes, and changing an entire pose.

Minor changes include things like skin tone, hairstyles, small changes in the body position, facial features, and etc.

Please understand asking for revisions will create a longer turn around time that could be around 5-7 days.

 It is the customer's responsibility to specify all details they would like in their order in the order notes. Any details not included in the order notes will not be assumed by our artist and will result in additional charges if the customer requires changes.

What if I am not happy with my portrait?

Our artists are incredibly talented and do their best to do a perfect job, however, sometimes working from a photo we miss the essence of the person. We are ready to make the revisions you need! There is a limit up to 2 free revisions. After the 2nd revision, depending on the changes, we do charge case by case.

 

How long do I have to approve my revision/image for a printed order?

You will have 48 hours to approve of the final image or request revisions before we print your art. Additional charges will apply for revision request after the 48 hour approval time frame, if your item was shipped we can provide a reprint of the approved revisioned artwork at a 30% discount

 

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